Grand Hotel Minerva

The staff are the jewel in the crown of this beautiful hotel. From start to finish everyone was exceptionally friendly and accommodating. They went out of their way to help, even preempting additional needs, in particular Sifeddine at breakfast. I visited with family including my granddaughters who loved all the little touches which made their visit extra special. The roof top pool is a must, a fabulous space to chill out with a cocktail and pizza whilst taking a dip to cool down. It was also a good place to meet other guests. The quality and standard of the food, service and cocktails was second to none. The rooms are beautiful, so clean and comfortable. The location is great, near the train station, great restaurants and beautiful shops and markets.

Great location, felt very safe, close to everything. Beautiful rooftop pool, stunning views. Lobby areas were beautifully decorated! Rooms very nice.

Hospitality and customer service was A-1! The location of the of the hotel was fantastic and very close to all tourist attractions (walking distance), great restaurants and a 5 minute walk to the train station! We couldn't say more how warmly all the staff treated us - from check-in to check-out!

The location was the main draw for the hotel, didn’t want to stay in a normal city centre box, even though we usually only sleep in the room, spend the days walking around the city and changing before dining out.

The hotel is in the heart of Florence everywhere is no more than a 20 min walk. The staff were friendly and helpful. The room was a tad small but overlookdd the piazza. The roof top pool made a lovely place to relax after a long day sightseeing